pkk365 is committed to handling the personal information of every Pakistani player with the highest standards of confidentiality, integrity, and transparency. This Privacy Policy explains precisely what data we collect, why we collect it, how it is used, and the rights you hold over your own information.
Contents
Questions about your data? Contact us at
[email protected]
Last Updated: 1 January 2026. This Privacy Policy supersedes all prior versions published by pkk365. Continued use of the pkk365 Platform after this date constitutes your acknowledgement and acceptance of this Policy as updated.
This Privacy Policy ("Policy") is published by pkk365 ("we", "us", "our", "the Company") and applies to all personal data collected, stored, processed, and used in connection with the pkk365 online gaming and sports betting platform accessible at pkk365.asia and all associated sub-pages and services (collectively, "the Platform").
This Policy applies to all individuals who access or use the Platform, including registered account holders, visitors browsing without an account, and former account holders whose data pkk365 continues to hold in accordance with applicable legal obligations. It covers data collected via the Platform website, customer support interactions, payment processing, identity verification, and any other touchpoints between you and pkk365.
This Policy must be read alongside pkk365's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In cases of conflict between this Policy and another document, this Privacy Policy governs data protection matters specifically.
Important: pkk365 is strictly a platform for adults aged 21 years and above. We do not knowingly collect or process the personal data of any individual under the age of 21. Age verification is a mandatory part of the pkk365 registration and withdrawal process.
pkk365 collects the following categories of personal data in connection with your use of the Platform. We collect only what is necessary for the purposes described in this Policy and do not retain data beyond the periods set out in Section 8.
| Data Category | Specific Data Elements | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number (where applicable), gender | Account creation, KYC verification, age verification, fraud prevention |
| Contact Data | Pakistani mobile number, email address, residential address, city, province | Account management, 2FA SMS delivery, customer support, promotional communications |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details, transaction history, deposit and withdrawal records | Payment processing, anti-money laundering compliance, withdrawal verification |
| Technical Data | IP address, device type, operating system, browser type and version, session tokens, login timestamps | Security monitoring, fraud detection, platform optimisation, login anomaly detection |
| Usage Data | Pages visited, games played, bet history, session duration, wagering amounts, bonus utilisation | Platform improvement, responsible gaming monitoring, personalised experience delivery |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, feedback submissions | Dispute resolution, service quality improvement, compliance record keeping |
| Identity Document Images | Photographs or scans of CNIC, passport, or other government-issued ID provided during KYC | Identity verification, age verification, anti-fraud checks |
pkk365 does not seek to collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data. However, where a player voluntarily discloses information relating to a gambling disorder or requests self-exclusion through our responsible gaming tools, this information is processed solely for the purpose of implementing and enforcing the player's protection measures and is handled with the highest level of confidentiality.
pkk365 collects personal data through the following channels:
pkk365 processes your personal data for the following specific purposes:
pkk365 processes your personal data only where a valid legal basis exists. The primary legal bases on which we rely are as follows:
pkk365 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your data only in the following limited and controlled circumstances:
pkk365 maintains data processing agreements with all third-party service providers who handle personal data on our behalf. These agreements impose binding data protection obligations equivalent to those applied by pkk365 itself.
The pkk365 Platform serves players in Pakistan and operates with infrastructure and service partners across multiple international jurisdictions. Where personal data is transferred outside Pakistan — for example, to game studio servers or KYC verification platforms hosted abroad — pkk365 ensures that appropriate safeguards are in place to protect that data to a standard equivalent to the protections applied within Pakistan.
Such safeguards include contractual data protection clauses binding the recipient to pkk365's data protection standards, encryption of data in transit and at rest, and access controls limiting who within the recipient organisation may access transferred data.
pkk365 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any overriding legal obligation to retain data for a longer period. Our general retention standards are as follows:
Following the expiry of applicable retention periods, pkk365 will securely delete or irreversibly anonymise personal data in accordance with industry-standard data destruction protocols.
pkk365 employs a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our primary security measures include:
While pkk365 applies rigorous security controls, no system is entirely impenetrable. You are responsible for maintaining the confidentiality of your own pkk365 login credentials. Never share your password with anyone, and contact pkk365 support immediately if you suspect unauthorised access to your account.
The pkk365 Platform uses cookies and similar tracking technologies to ensure the proper functioning of the Platform, to maintain session security, and to gather anonymised usage analytics. The categories of cookies used by pkk365 are as follows:
pkk365 does not place third-party advertising cookies or affiliate tracking cookies that share your browsing behaviour with external marketing networks. You may manage cookie preferences through your browser settings at any time; however, disabling strictly necessary cookies will impair your ability to use the Platform.
The pkk365 Platform is strictly for adults aged 21 years and above. pkk365 does not knowingly collect or process the personal data of any individual under the age of 21. Age verification via CNIC is a mandatory step in the pkk365 registration process and is re-validated at the point of withdrawal.
If pkk365 discovers or has reasonable grounds to believe that a registered account is held by or has been used by an individual under the age of 21, the following actions will be taken immediately and without exception: the account will be permanently closed; all pending wagers will be voided; any balance will be assessed for refund in accordance with applicable responsible gaming and regulatory obligations; and the matter may be reported to relevant authorities where required by law.
If you are a parent or guardian and believe your child has registered with pkk365, contact us immediately at [email protected] with supporting documentation. We will act on verified reports within 24 hours.
As a pkk365 account holder, you hold the following rights in relation to your personal data. pkk365 is committed to facilitating the exercise of these rights within a reasonable timeframe, subject to identity verification and any overriding legal constraints.
To exercise any of the rights below, please contact pkk365 customer support as detailed in Section 15. pkk365 will respond to all verifiable rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reason for it.
Certain rights may be subject to limitations where pkk365 is required by law to retain or process your data — for example, anti-money laundering obligations require us to retain KYC and transaction data for a minimum of five years regardless of a deletion request.
The pkk365 Platform integrates with third-party service providers necessary for its operation — including certified game studios, payment processors, and KYC verification partners. While pkk365 maintains contractual data protection obligations with all such providers, each provider operates under its own privacy framework and pkk365 cannot accept responsibility for the data practices of third parties beyond the scope of our contractual controls.
pkk365 does not embed third-party advertising networks, social media tracking pixels, or affiliate monitoring technologies that would share your browsing or gaming activity with external commercial parties. Any links from pkk365 to external resources — such as responsible gaming support organisations — are provided for your convenience and are not under pkk365's data protection control.
pkk365 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our Platform. The revised Policy will be published at pkk365.asia/privacy-policy with an updated effective date.
Where changes are material — meaning they significantly alter how we collect or use your personal data or the rights available to you — pkk365 will make reasonable efforts to notify registered account holders via their registered mobile number or email address. Your continued use of the Platform following the publication of a revised Policy constitutes acceptance of the updated terms. If you do not accept the revised Policy, you must close your pkk365 account prior to the effective date.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pkk365 handles your personal data, please contact our customer support team. Our team includes data protection-trained agents who handle privacy enquiries in both English and Urdu.
Data Privacy Enquiries:
[email protected]
Support Availability:
24 hours a day, 7 days a week, 365 days a year — including all Pakistani public holidays.
If you are not satisfied with pkk365's response to your privacy enquiry, you may have the right to lodge a complaint with a competent data protection supervisory authority. pkk365 will cooperate fully with any such authority in the investigation of a complaint.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previously published privacy statements issued by pkk365.
Privacy at a Glance
Every connection to pkk365 — login, deposit, withdrawal, game play — is encrypted end-to-end with 256-bit SSL. Your CNIC number, JazzCash details, and account credentials are never transmitted in plain text at any point in the data chain.
pkk365 verifies all account holders against their CNIC to confirm identity and age. This protects both the individual player — ensuring no one else can claim to be you — and the platform as a whole by ensuring only legitimate adults can hold real-money accounts.
Sensitive personal data stored on pkk365 servers — including identity documents, financial records, and contact information — is encrypted at rest using AES-256. Data is not accessible in readable form even to unauthorised internal users or in the event of a storage breach.
pkk365 has never sold, rented, or traded player personal data to third-party marketers and never will. Your information is used exclusively to operate your pkk365 account, process your payments, and keep your experience secure — nothing else.
pkk365 offers SMS-based 2FA to every account holder, adding a second layer of identity confirmation on every login from an unrecognised device. Even if your password is ever compromised, your pkk365 account and PKR balance remain protected behind your physical SIM card.
pkk365 does not hold your data indefinitely. Retention periods are defined per data category — KYC documents for five years, support records for three years, technical logs for twelve months — after which data is securely destroyed or irreversibly anonymised in accordance with documented protocols.
Data Subject Rights
As a pkk365 player, you hold meaningful rights over how your personal data is handled. These rights can be exercised at any time by contacting our support team — identity verification will be required before any action is taken on a rights request.
You have the right to request a copy of all personal data that pkk365 holds about you, along with information about how it is used, who it is shared with, and how long it will be retained. pkk365 will provide this in a clear, readable format within 30 days of a verified request.
If any personal data held by pkk365 is inaccurate or incomplete, you have the right to request that it be corrected. Contact our customer support team with the correct information and supporting evidence — updates are typically processed within 5 business days.
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing was unlawful. Note that anti-money laundering obligations may require pkk365 to retain certain data categories for up to five years regardless of a deletion request.
You may request that pkk365 suspend the processing of your personal data — for example, while an accuracy dispute is being resolved — without requiring its deletion. During a restriction period, pkk365 will continue to store your data but will not actively process it beyond what is required by law.
Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You may object to pkk365 processing your personal data for direct marketing purposes at any time — and we will cease all such processing immediately upon receiving a verified objection. You may also object to processing based on legitimate interests, though pkk365 may continue if it can demonstrate compelling grounds that override your interests.
Where pkk365 processes your data based on your consent — primarily for marketing communications — you may withdraw that consent at any time through your pkk365 account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to the withdrawal.
Play with Confidence
From PSL cricket betting and live casino tables to thousands of slots — all powered by a PKR wallet, secured by 256-bit SSL, and backed by a data protection policy that puts Pakistani players first.
21+ only. Please gamble responsibly. Visit Responsible Gaming for self-exclusion and deposit limit tools.